The people, processes, technology Puzzle

Did you know that the buzz word: people, processes,
and technology? In order to achieve business objectives, each
addressed and each must be reasonable. So what
does that mean? And as pieces of the puzzle
together?

This thing called Technology

The technology consists of hardware and software. L '
Technology wrong decision, the boomerang effect
Adding stress, process and people
Components. Large companies are able toshooting
Resources, usually money, to make the problem
Things work. Smaller companies often lack the
Luxury, so you have to bear the pain. The smallest
the company, the greater the risk you take by not doing
an appropriate choice.

You have the right hardware, cost-effective?

Example: Radio Frequency Identification (RFID)
anger and may be required or in some cases
Order by others in the supply chain. But in May
Cases a bar codeSolution that may already
may be sufficient.

Your software fit your organization
or society?

For example, you may have chosen the software brand
Solution that covers all the basic functions and
works well for most companies. But maybe we
a specialized area, where a targeted
Solution might be more appropriate.

A look at the process

Often view the technology to solve business process
Problem. Sometimesthat works. Technology Companies
try to integrate the best practices in
their products. Change your work processes
with technology can help improve the
Their processes.

On the other side of the coin, a thorough
Understanding of ongoing processes can help
best technology decisions. Certainly there are
The wisdom in many of your processes. But like everything
that has been modified and expanded over time,
probablyless efficient than would have been
He had the current / future state programs
beginning.

Other pieces of the puzzle are legal and regulatory
Considerations. society in the future
to proactively monitor and relevant issues
before legal mandates are imposed.

Sarbanes Oxley Act requires that the processes and
The procedures are introduced to demonstrate
Respect and the first level controlExecutive.
The documentation and the technology is the key to success in
this area.
As a result of natural disasters last year
Legislation on business continuity planning can
Horizon.
Concerns about bioterrorism and diseases
Outbreaks emphasize the need for lot and batch
Traceability.
Global companies need to consider electronic
European Union (EU) was created by compliance issues
environmental concerns.


Effective July 1, 2006, the reduction of
Hazardous Waste (RoHS)prohibits the use
some chemicals in electronic products.
Waste electrical and electronic
(WEEE) Directive requires that the company for sale
to recycle electronics in the EU and to absorb
Costs to do so. Companies must be in electrical and electronic
The observance of January 1, 2007.

The first question is: are legal and in line?
Then the company, strategy, mission and
Priorities articulated a clear and understandable
all? These answers drive yourorganizational
Structure, your products, processes and your
Technology.

People are key

They have the technology, and have processes,
but nothing happens when exploited by
People. There are many debates on
Availability of a return on investment for an ERP
System. Reasons, the ROI may seem difficult, are as follows:

Mismatch between processes and technologies
The technological solution was the wrong choice
Example:


Younot with business goals or your
Industry guidelines.
Can not handle compliance requirements.


Insufficient documentation
The people were not trained enough to
Take advantage of technology
The technology was not implemented and / or set
right for your company
Lack of cooperation within the organization
and / or throughout the supply chain.

People are expensive, but resources are crucial. L '
The purpose of the process and technology to help your
Add PeopleThe advantages for your company.

Get right!

What is the Total Cost of Ownership (TCO)? L '
course project costs for hardware, software,
services, systems integration, data conversion. But
The concept of TCO is promoting a view of all
direct and indirect costs, while costs
life cycle of a product or technology, including
Acquisition, implementation, management, support and
Retirement.

increasing demands of regulatory compliance coupledwith
the relentless pursuit of cost require
Companies to find innovative solutions for more
Added value for the business without further
Costs.

Many times companies want to take the time
to properly analyze their needs, objectives and
Objectives before starting new projects. But
They can not afford to take time. O
invest the money in advance to get the right solutions
or then you pay for the costs of maintenance,ineffective
Operations, low morale and an inability to
to make effective decisions.

Solution of all these parts of people, processes
technology and reveals the hidden mysteries
Potential of your business. After these pieces
provides a panoramic view, which authorizes
Following a successful strategy. If not
your goal is to maximize and accelerate ROI and
To minimize TCO?

The People, Process, Technology Puzzle

Have you heard the buzz words: People, Process,
and Technology? To reach business goals, each must
be addressed and each must be appropriate. So, what
does that mean? And, how do the puzzle pieces fit
together?

This thing called Technology

Technology consists of hardware and software. The
wrong technology decision has the boomerang effect
of adding stress to the process and people
components. Large companies are able to throw
resources, usually money, at the problem to make
things work. Smaller companies don't often have that
luxury, so they have to endure the pain. The smaller
the company, the more risk you take on by not making
an appropriate selection.

Do you have the right cost effective hardware?

Example: Radio Frequency Identification (RFID) is
all the rage and in some cases may be required or
mandated by others in your supply chain. But in may
cases a bar code solution that you may already have
could suffice.

Is your software appropriate for your organization
or company?

Example: You may have chosen the name brand software
solution that covers all the basic functions and
works well for most companies. But perhaps you're in
a specialized industry where a more targeted
solution would be most appropriate.

A look at Process

Often business look to technology to solve a process
problem. Sometimes this works. Technology companies
try to incorporate best practice processes into
their products. Modifying your processes to work
with the technology can bring about improvement of
your processes.

On the other side of the coin, a thorough
understanding of your current processes can help you
make better technology decisions. Surely there is
wisdom in lots of your processes. But like anything
that has been modified and enhanced over time, it
probably is less efficient than it would have been
it the current / future state had been planned for
in the beginning.

Other pieces to the puzzle are legal and regulatory
considerations. Forward thinking companies will want
to proactively monitor and address pertinent issues
even before legal mandates are imposed.

Sarbanes Oxley requires that processes and
procedures be in place in order to demonstrate
compliance and oversight by top level executive.
Documentation and technology are keys to success in
this area.
As a result of natural disasters last year,
business continuity planning legislation may be on
the horizon.
Concerns about bioterrorism and disease
epidemics underscore the need for lot and batch
traceability.
Global electronic companies must consider
European Union (EU) compliance issues born out of
environmental concerns.


Effective July 1, 2006, the Reduction of
Hazardous Waste (RoHS) directive prohibits the use
of certain chemicals in electronic products.
The Waste Electrical and Electronic Equipment
(WEEE) directive requires companies selling
electronics in the EU to recycle and to absorb the
cost for so doing. Companies must be in WEEE
compliance by January 1, 2007.

First question is: Are we legal and in compliance?
Then, Are the corporate strategy, mission and
priorities clearly articulated and understood by
all? These answers drive your organizational
structure, your products, your processes and your
technology.

People are Pivotal

You have the technology and you have the processes,
but nothing happens unless they are utilized by
people. There are lots of debates about the
attainability of a return on investment for an ERP
system. Reasons that ROI may seem elusive are:

Mismatch between process and technology
The wrong technology solution was selected, for
example:


Does not match your corporate goals or your
industry guidelines.
Cannot handle compliance requirements.


Inadequate documentation
People have not been adequately trained to
take advantage of the technology
Technology was not set up and/or implemented
correctly for your business
Lack of collaboration within the organization
and /or throughout the supply chain.

People are expensive but crucial resources. The
purpose of process and technology are to help your
people add value to your organization.

Get IT Right!

What is the Total Cost of Ownership (TCO)? The
obvious project costs are for hardware, software,
systems integration services, data conversion. But
the TCO concept encourages a consideration of all
direct and indirect costs, incurred throughout the
life cycle of an asset or technology, including
acquisition, deployment, operation, support and
retirement.

Rising demands of regulatory compliance coupled with
the relentless pursuit of profitability require
corporations to find innovative ways to increasingly
add value to the business without adding additional
cost.

Many times businesses don't want to take the time to
properly analyze their requirements, goals and
objectives before they embark on new projects. But
you can't afford not to take the time. Either you
invest the money up front to get the right solutions
or you pay later for maintenance costs, ineffective
operations, poor employee morale and inability to
make effective decisions.

Addressing all these pieces of the people, process,
and technology puzzle will reveal the hidden
potential in your organization. Having these pieces
in place provides a panoramic view which empowers
you to execute a strategy for success. Shouldn't
your goal be to maximize and accelerate ROI, and
minimize TCO?